
General
Policy: We
want to do business with you. We will
make every effort to be flexible and accommodate your needs consistent with
good business judgment.
Price and
Delivery are
as of the date of quotation in U.S. dollars.
Lead times, material prices and manufacturing costs are generally stable
and maintained; but are subject to adjustment at the time an order is actually
placed. Freight is FOB Middletown
NY. Blanket orders are subject to
adjustment for material price in effect at time of shipment should material
costs increase by more than 10% from
time of quotation.
Payment Terms: 1% 10 net 30 subject to
credit approval (fax 3 trade and one bank reference to 845-344-2175 to apply
for credit). Visa, Master Card, and
Amex are accepted. We do not ship to accounts with prior invoices, over 60
days.
Credit Card
Orders: The total charge is at the bottom right of
the packing slip. Invoices are not
mailed unless requested.
Undisclosed
terms, conditions, specification, ordering data and other requirements: Orders placed with
previously undisclosed terms, conditions, specification, ordering data or other
requirements are subject to price and delivery adjustment and/or cancellation
at our discretion regardless of the .
Finish and
Identification marking: Standard finishes as
described in our catalog and on our web site are included. Plating, painting, other finishes plus
marking and tagging requirements are
not included (even though specified) unless specifically stated in the
quotation. The consequences of hydrogen
embrittlement due to plating and “nadcap”
passivation rejections are beyond our control and outside the scope of
this quotation. If they occur, they are not reason to withhold payment. Any replacement or rework is quoted
separately.
Warrantee, Liability and
Design Assistance/Suggestions: It is your responsibility to assure fit and
function, to perform life cycle tests and tolerance analysis, and to design
your application to be safe, even if a spring should fail. Our liability is
strictly limited to repair or replacement at our option. We do not under any
circumstances accept liability for consequential damages or legal fees or other
damages. Any assistance or calculations
provided reflect only our partial understanding of your application and are
only an approximation of how the spring might perform. They are suggestions
only and in no way constitute a guarantee that springs made to that design will
function as expected. Indeed, a
percentage of springs may fail or function differently due to acceptable
manufacturing and material variability, material imperfections, analytical
errors, or misunderstandings by or among various parties as to the design and
it’s consequences. Terms such as
“Fatigue”, “yield”, ‘indefinite”, etc. are descriptive only and do not
guarantee that any spring will have some specific life. Our liability is strictly limited to repair
or replacement at our option. In no
event shall our liability exceed the purchase price of the product. This
limitation of liability applies even if your terms specify liability or
indemnification, consequential damages, legal fees or other damages, and
regardless of any other legal premise.
Other terms and
tolerances and specifications: (shipping, warranty, liability, returns etc.) are
as stated in our catalog and on our web site at www.msdspring.com. References
on prints, rfq’s, orders and other documents to general provisions (such as
SQAP’s, other specifications, or general PO terms) that are not provided with
the quotation are not included in the price.
Other terms, policies, and requirements introduced subsequent to the
quotation are subject to price and delivery adjustment and may be cause for
declining an order. Specification(s),
terms, or general provisions incorporated in an order or in purchase order
terms or by reference in other specifications may not be complied with unless
they were provided with the request for quotation along with any necessary
ordering data, plus specifically identified and priced in the quote.
Changes: Changes must be in writing. Changes
are subject to price and delivery adjustment.
Rejections for criteria not specified in the order are changes. Applying specifications not quoted are
changes. Requests for certifications, inspections or information not specified
in the quotation are changes. Tolerance
changes and dimensional changes (even if within tolerance) are changes. We endeavor to inform customers on best
effort basis of scheduled processing that might preclude proposed changes; but
do not hold processing without stop work orders.
Clarifications to Customer’s terms. If your orders incorporate standard terms or
specifications or procedures either directly or by reference, or if you have
previously provided standard terms or specifications and expect them to apply,
then our standard clarifications to customer’s terms (below) apply.
Referenced specifications: Any specification, ordering data or other information that was
not provided with the quotation, is not included. Any referenced specification that in our opinion is not relevant
is similarly not included. We reserve
the right to unilaterally adjust price and delivery if such specification is
required at a later date.
“Defects
and workmanship”: We use
only new certified material from reputable sources. Still, there are no known processes, tests or specification
requirements that preclude all potentially significant defects in the materials
used. In addition, specific springs may
fail in service due to a variety of circumstances most of which are beyond our
control. Our liability is strictly
limited as below.
“Suitable for your intended purpose” (or equivalent
clauses): We do not fully understand your application, and are unable
to certify or warrantee suitability for your application. Catalog springs are warranted to meet
catalog specifications. Custom
springs are warranted to meet your specifications. Any design assistance or suggestions provided is on a best effort
basis (see Warrantee, liability and design assistance in our terms above). Our liability is strictly limited as
identified below and in our terms.
Design and testing to assure safety and function and reliability are
entirely the buyer’s obligation.
“Liability”: Our liability is strictly
limited to repair or replacement at our option. We do not agree to any terms that could result in our liability
exceeding the purchase price of the product. We do not accept liability for nor
provide indemnification for consequential damages, legal fees or other damages
regardless of any legal premise for such claim.
“Time is of the essence” (or equivalent clause): Quoted
lead times will apply from the date all issues are resolved, not from the
purchase order date. Any manufacturing
holds, changes or stop work orders must be in writing.
“Cancellation”: Cancellations
at your discretion/convenience are subject to cancellation charges.
“ Inspections and acceptance”: Rejections except for hidden
defects will not be considered after 60 days.
“Access to facilities”: Support will be provided without charge in proportion to
the value of the underlying order(s).
Subcontractor cooperation will be secured on a best effort basis should
the situation arise. We reserve the
right to charge for additional support plus consequential and unintended
costs. We reserve the right to qualify
visiting personnel with regards to safety and administrative practices that
they may encounter in the scope of their work.
“Best price guarantee” or similar terms: Our prices are highly dependent
on the quantities ordered and annual volumes.
Prices depend on the cost of material and labor and do vary over
time. Any guarantee applies to
equivalent circumstances only. Charges
emanating from differences in terms are not equivalent circumstances.
“Quantity: Catalog
springs in small quantities (typically < 100) are shipped in exact quantities.
All others are subject to a +/- 10% variation.
“Special processes”: Standard coil springs manufacturing techniques are not
“special”. We reserve the right to
designate other operations as proprietary.
“Terms not provided with the request for
quotation”: Our
quotation was based on our standard terms and practices. We do not agree to terms imposed with the
order that were not previously provided and negotiated. The order is subject to price and delivery
adjustment or contract termination and cancellation charges regardless of the
time at which any changes, discrepancies, or new terms are discerned and
regardless of any intervening actions taken or purchase order provisions to the
contrary,
“Quoted exceptions or terms ignored”: Quoted exceptions and terms shall
survive if omitted from the PO without negotiation. Quoted terms take precedence over non-negotiated provisions that
conflict with or preclude them.
“Action constitutes acceptance” (or similar clauses): We do not agree to these terms.
“Unilateral changes” (or similar statements): We do not agree to such terms.
“Absence of
agreement” In the absence of a negotiated agreement there is no
contract. Goods are offered and will be
produced in accordance with quoted terms and exceptions. Expediting of product,
acceptance of goods, use of goods, or payment for goods subsequent to receipt
of these clarifications constitutes acceptance of quoted terms and exceptions. Cancellation of the purchase order within 24
hours will avoid cancellation charges.
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(Administrative,
Certifications, finishes plus Inspection and Identification charges are in
addition to quoted Product costs)
·
Maintain raw material traceability: No
charge
·
Certification of Compliance (standard): located at the bottom of every packing slip. No charge
·
ROHS certification located at the bottom of every packing slip. No
charge
·
Country of origin certification located at the bottom of every packing
slip. No charge
·
Mercury free certification located at the bottom of every packing slip. No
charge
·
MSDS: downloads (.pdf format)
as available from website. No
charge
·
Raw
Material Chemical and physical properties report: $25.00/item
·
DFARS
compliance: $35.00
+ costs incurred **
·
Raw
Material Domestic Manufacture certification: $35.00
+ costs incurred **
·
Separate
customized letter of certification. $35.00
+ costs incurred **
·
Separate
customized letter of certification requested after delivery Priced on a case
basis **
·
Standard
FAI (first article inspection) on Loads $35.00/item
·
Standard
FAI (first article inspection) on Dimension $25.00/item
·
NADCAP
passivation and plating: (delivery varies as required) $125.00 + costs incurred **
·
Cad,
Zinc and Nickel plate certification: $50.00/item
·
Other
plating certifications: Priced
on a case basis **
·
Mil
Standard 105 Inspection: Priced
on a case basis. **
·
Mil-S-13572: Priced
on a case basis **
·
Mil
Std 130: parts are quoted less this specification No quote
·
MSDS
(hard copy - spring steel and stainless steel only) $50.00
·
MSDS
(hard copy - plating and others) Priced
on a case basis **
** Item must be identified at time of quotation including all
relevant ordering data. If not, the
quotation is not valid. If identified
after order has been entered, cancellation charges may apply. If identified after order has been shipped,
payment is due in full.